Deliver resident services through practical support, incident reporting, and respectful communication in The Salvation Army's supportive housing environment.
As a Direct Support Worker, you provide administrative and facility support to clients and tenants in residence. Your responsibilities include advising residents, assisting staff with program delivery, maintaining records, and enforcing policies. You will also coordinate with referral sources and external agencies when needed.
Key Responsibilities:
- Serve as first contact when immediate 911 assistance is unnecessary
- Report incidents and accurately record information for staff
- Provide personal, practical, and moral support to tenants
- Liaise with referral sources and external agencies as needed
- Create and revise documents supporting the program
Requirements:
- High school diploma or alternative education and experience combination
- At least one year of preferably social-setting experience
- Mental Health First Aid certification or willingness to complete
- Non-Violence Certificate or willingness to complete once hired
- Strong confidentiality, communication, and relationship-management skills
Bring integrity, adaptability, and sound judgment to resident support, documentation, and program services at The Salvation Army.
Resident Services Support Worker employer: The Salvation Army in Canada
The Salvation Army is an exceptional employer that fosters a supportive and inclusive work culture, where every employee can contribute to meaningful community service. Located in Strathmore, AB, this role as Assistant Store Manager offers competitive compensation, opportunities for professional growth, and the chance to make a positive impact on the lives of those in need. With a commitment to employee development and a mission-driven environment, The Salvation Army ensures that all staff feel valued and empowered in their roles.
Contact Details:
The Salvation Army in Canada Recruitment Team
