Program Services Caseworker

Program Services Caseworker

Full-Time 22 - 22 $ / hour (est.) On-site
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At a Glance

  • Tasks: Support clients and operate a residential facility to prevent youth homelessness.
  • Company: Join The Salvation Army, a 130-year-old organization making a difference in communities.
  • Benefits: Competitive pay, supportive environment, and opportunities for personal growth.
  • Other info: Flexible shifts and a chance to work in a meaningful role.
  • Why this job: Make a real impact by helping vulnerable youth find stability and support.
  • Qualifications: College diploma in social services or related field; experience with youth and homelessness preferred.

The predicted salary is between 22 - 22 $ per hour.

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda.

Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter.

In addition, we support people experiencing unemployment, addiction and family challenges.

We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda.

Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter.

In addition, we support people experiencing unemployment, addiction and family challenges.

We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

  • Position
  • Purpose

Summary: To support clients and operate residential facility, through: Clients admissions, intake processing, case triaging, primary support case work, referral and clerical duties.

Provide clients with encouragement and access to wrap around supports that ultimately lead to getting housed and staying housed.

The work of this position seeks to prevent and eliminate youth homelessness, while meeting the human needs of vulnerable populations in York Region.

  • Accountabilities
  • Written and Verbal Communication
  • Performing all relevant documentation related to PSCW including but not limited to: intake/discharge forms, client HIFIS notes, shift logs, incident reports, client forms, medication documents, client applications, stats reports, etc.
  • Responsible for maintaining personal My Army work account/password for all strategic work purposes including email, Ultipro (attendance and scheduling), Salvation Army corporate information systems, Microsoft teams, etc.

This is done with support from management, supervisory staff and I.

T support personnel.

  • Staying up to date on all communications, including management/supervisory emails, client case notes, meeting minutes, training communications, policy and procedures updates, etc.
  • Reporting
  • Fulfilling and communicating all relevant Incident reports, including IIR (Internal reports) to the team, and CIR (critical reports) to supervisory staff.
  • Completing daily front-line worker responsibility logs and bed board charts.
  • Completing all required aspects of ongoing performance appraisal and coaching documents
  • Case Work/Facility
  • Maintaining ongoing responsibility for primary client housing-stability planning and housing-related case work.
  • Fulfillment of daily PSCW shift responsibility sheets
  • Maintaining personal HIFIS account and using HIFIS system for all aspects client case work.
  • Manage contact with professional and agency support staff
  • PSCW staff members are responsible for moderate cleaning and upkeep of facilities and resident quarters when property services staff are not on site.
  • PSCW staff are responsible to adhere to all tasks and responsibilities as outlined on the Front-Line worker responsibilities shift sheets.
  • Perform other duties as required.
  • Working Conditions
  • This is a temporary full time position with a rotational work schedule based on 84 hours biweekly.
  • 12 hours shifts and rotates between 7:00 a. m. to 7:00 p. m. or 7:00 p. m. to 7:00 a. m. as operational requirements.
  • Week 1 - Monday, Tuesday, Friday, Saturday and Sunday.
  • Week 2 - Wednesday and Thursday.
  • PSCW staff members work within the facility building, and outside of the building, onsite.
  • Primary work location is Sutton Youth Services located at 20898 Dalton Rd, Sutton West, ON L0E1R0

Education, Qualifications And Certifications

  • College diploma or equivalent post-secondary formal study related to social and/or youth related services work. Bachelor of Social Work is preferred.
  • Valid Driver's License is a requirement
  • Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i. e., The Salvation Army Abuse Registry) and provide an original copy of a vulnerable sector check search.

Experience And Knowledge

  • Experience working with homelessness, mental health and addictions.
  • Must have functional knowledge and understanding of youth issues related to homelessness, mental health and addictions.

Skills And Capabilities

  • Thorough knowledge and understanding of and a commitment to anti-racism, anti-oppression and equity.
  • The responsibilities associated with this position demand a high degree of confidentiality
  • Strong oral and written communication skills are essential.
  • Word processing, Desktop Publishing, Spreadsheet/Graphing; Database computer skills are essential
  • Ability to work independently as well as part of a team
  • Must have good interpersonal/time management skills
  • Good knowledge of community resources
  • Must exhibit strong empathy, understanding and support for all youth, including difficult-to-serve young people, in our service sector.

Compensation

The target hiring range for this position is $22.05 to $22.05 with a maximum of $22.05.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request.

Please email Recruitment.

Accommodations@salvationarmy. ca if you have a need for any accommodation and we will be pleased to discuss this with you.

Program Services Caseworker employer: The Salvation Army in Canada

The Salvation Army is an exceptional employer that fosters a supportive and inclusive work culture, where every employee can contribute to meaningful community service. Located in Strathmore, AB, this role as Assistant Store Manager offers competitive compensation, opportunities for professional growth, and the chance to make a positive impact on the lives of those in need. With a commitment to employee development and a mission-driven environment, The Salvation Army ensures that all staff feel valued and empowered in their roles.

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Contact Details:

The Salvation Army in Canada Recruitment Team

We think you need these skills to ace Program Services Caseworker

Problem-Solving Skills
Communication Skills
Flexibility
Adaptability
Time Management
Organizational Skills
Emotional Support