Lead eReferral operations at The Ottawa Hospital using digital health expertise, stakeholder engagement, and people management across Ontario Health East of East. Reporting to the Director, the Manager oversees day-to-day eReferral program delivery and service quality. This position leads workplans, budgets, resourcing, and operational standards. The Manager expands OceanMD across clinical pathways and specialty clinics while aligning delivery with Ontario Health standards and provincial models of care. Key Responsibilities:
Lead eReferral workstream planning, goals, budgets, issues, and service quality Manage recruitment, coaching, performance evaluation, development, and engagement Implement eReferral across pathways and partner organizations Design workflows, onboarding, communications, and change management Build stakeholder relationships and influence partners toward consensus Requirements:
Four-year degree in health, business, technology, or related field Minimum five years’ progressive digital health, healthcare, or information technology experience Progressive leadership with direct people and performance management experience Operating budget and business case management experience Advanced stakeholder, analytical, problem-solving, and improvement skills Apply your eReferral, OceanMD, operational planning, and leadership expertise to strengthen services at The Ottawa Hospital.
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eReferral Program Manager employer: The Ottawa Hospital
The Ottawa Hospital is an exceptional employer that prioritizes patient confidentiality and fosters a collaborative healthcare environment. With a strong commitment to employee growth, we offer comprehensive training programs and opportunities for leadership development, ensuring our staff are equipped to navigate the complexities of privacy legislation. Located in the heart of Ottawa, our organization not only values compliance but also promotes innovative solutions, making it a rewarding place to work for those passionate about making a meaningful impact in healthcare.
