At a Glance
- Tasks: Lead guest service and sales while mentoring a dynamic team at The NOW Massage.
- Company: Join a vibrant wellness brand focused on relaxation and customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Be part of a supportive team that values your input and growth.
- Why this job: Make a difference in guests' lives while developing your leadership skills.
- Qualifications: Experience in sales and service, with strong communication and problem-solving skills.
The predicted salary is between 31500 - 38500 $ per year.
Lead guest service and sales at The NOW Massage Midtown Raleigh and Wake Forest as an Assistant General Manager supporting Experience Guides.
This leadership role mentors Experience Guides and keeps facility operations running smoothly.
You will serve as acting management when the General Manager is absent, address guest concerns, and support team performance.
The position emphasizes communication, coaching, scheduling, and operational accountability.
Key Responsibilities
- Lead Experience Guides through mentorship, coaching, and feedback
- Serve as acting management during General Manager absences
- Resolve guest complaints and support guest satisfaction
- Develop schedules and maintain appropriate staffing levels
- Collaborate with Leadership to improve facility operations
Requirements
- Sales and service-related experience
- Key-holder or lead supervisory experience preferred
- Excellent guest service and communication skills
- Problem-solving and troubleshooting abilities
- Flexible availability for evenings, weekends, and holidays
Bring sales leadership, coaching, and guest service expertise to The NOW Massage while supporting team performance and facility needs.
Assistant General Manager in Raleigh employer: The NOW Midtown Raleigh
At The NOW Massage, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As the General Manager, you will not only lead a passionate team but also have access to ongoing professional development opportunities, ensuring your growth aligns with our commitment to guest satisfaction. Located in a community-focused environment, we offer unique advantages such as flexible scheduling and a strong emphasis on wellness, making it a rewarding place to build your career.
