At a Glance
- Tasks: Lead a dynamic engineering team to deliver complex customer projects and integrations.
- Company: Fast-growing B2B SaaS company with a focus on innovation.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a collaborative culture where your contributions shape the future of technology.
- Why this job: Make a real impact by leading high-stakes customer initiatives in a cutting-edge environment.
- Qualifications: 5-10 years in technical roles and experience leading engineering teams in SaaS.
The predicted salary is between 135000 - 165000 $ per year.
Our client, a fast-growing B2B SaaS company, is hiring a Technical Director of Forward Deployed Engineering to lead and scale a forward deployed engineering team responsible for delivering technically complex customer deployments and integrations. This role is focused on building the Forward Deployed Engineering function and leading delivery for the most complex customer initiatives. You will manage and grow the team while remaining hands-on in technical delivery as needed. The work spans architecture, development, deployment, and ongoing customer execution. This role is suited for someone who has built and led a forward deployed engineering, solutions engineering, or similar customer-facing technical team in a SaaS environment and is comfortable working across customers, product, and engineering.
What You’ll Do
- Lead the Forward Deployed Engineering function, including team structure, hiring, onboarding, and performance management
- Lead delivery of complex, high-impact customer initiatives
- Own technical architecture, integration strategy, and deployment for customer projects
- Work directly with customer teams during implementations and integrations
- Deliver integrations with enterprise systems such as PLM, ERP, identity and access management, and data platforms
- Collaborate with Product, Engineering, Customer Success, and Sales teams to prioritize and deliver customer work
- Develop repeatable processes and internal tooling to support and scale the Forward Deployed Engineering function
- Provide structured feedback to Product and Engineering based on customer deployments
What You’ll Bring
- 5–10+ years of experience in technical roles
- 2–3+ years leading forward deployed engineering, solutions engineering, or similar teams in a SaaS context
- Experience building a new team or function from the ground up
- Strong technical fluency, with the ability to lead implementation when required
- Experience working with enterprise systems and complex integrations
- Experience embedding with customer teams during delivery
- Strong communication skills with internal teams and customers
This is an opportunity to own strategic customer engagements, lead high-impact enterprise deployments, and contribute directly to the successful adoption and expansion of a category-defining SaaS platform.
Technical Director, Forward Deployed Engineering in Winnipeg employer: The New Network
Join a dynamic and innovative B2B SaaS company that prioritizes employee growth and collaboration in a remote work environment across Canada and the United States. As a Technical Director, you'll not only lead a forward deployed engineering team but also have the opportunity to shape the future of customer integrations while working alongside talented professionals in a culture that values technical excellence and teamwork. With a focus on meaningful projects and a commitment to your professional development, this role offers a rewarding career path in a fast-paced industry.
