At a Glance
- Tasks: Guide clients through their journey and recommend relevant services to enhance their experience.
- Company: Rapidly growing Property Tech company in Calgary with a focus on customer experience.
- Benefits: Opportunity for growth, competitive salary, and a dynamic work environment.
- Other info: Join a scaling team and make a real impact on client satisfaction.
- Why this job: Shape customer experiences while driving revenue growth in an expanding business.
- Qualifications: 3+ years in B2C sales, strong relationship management, and digital literacy.
The predicted salary is between 52200 - 63800 $ per year.
Sales and Customer Experience Specialist (On-site)
We are currently partnered with a rapidly growing Property Tech company in Calgary, seeking a B2C Sales and Customer Experience Specialist to act as an advocate and dedicated partner to new clients.
In this role, you will guide clients through key milestones, anticipate their ongoing needs, and introduce relevant platform services.
You will balance empathetic relationship management with revenue accountability, ensuring clients receive clear value while driving business growth.
- What You’ll Do
- Client Onboarding and Relationship Building
- Establish credibility early in the client journey to serve as a trusted guide.
- Conduct structured discussions to understand client requirements, timelines, and preferences.
- Maintain complete client profiles within internal platforms to support ongoing service delivery.
- Proactive Guidance and Account Growth
- Use client context and judgment to recommend relevant services at the appropriate stages.
- Drive revenue metrics and account value by aligning solutions with explicit client needs.
- Guide clients through complex decisions to keep key milestones on schedule.
- Platform and Operational Documentation
- Log interactions, decisions, and client preferences accurately in core systems.
- Partner with cross-functional teams to ensure smooth handoffs and downstream execution.
- What You’ll Bring
- 3+ years in B2C sales and relationship management with direct revenue accountability.
- Proven track record of driving revenue performance, customer activation, and retention through relationship-building.
- Ability to guide clients through complex decisions with clarity and structure.
- Strong digital literacy with experience documenting workflows in CRM or customer platforms.
- Background in real estate support and general home services is an asset.
- Bilingualism (any language) is an asset.
This is an opportunity that offers plenty of room for growth, joining a rapidly scaling team and directly shaping the customer experience for new clients, and serving as a trusted advisor while driving measurable revenue growth in an expanding business.
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Sales and Customer Experience Specialist in Calgary employer: The New Network
As a Manager of Data Analytics and Engineering, you'll thrive in a dynamic work culture that prioritizes innovation and collaboration. Our commitment to employee growth is evident through continuous learning opportunities and mentorship programs, ensuring you can advance your career while making a significant impact on the organization. Located in a vibrant area, we offer a unique blend of professional development and a supportive environment that values your contributions.
