Lead evening shelter operations at The Mustard Seed's Strathcona Shelter in Edmonton, using crisis intervention and conflict resolution skills. This permanent part-time role is on-site.
The Shelter Team Lead oversees Shelter Support Workers and volunteers while maintaining professional, respectful service. You will make floor decisions, support up to 40 adults, and coordinate shift operations. The work includes person-centered care, emergency response, and accurate reporting.
Key Responsibilities:
- Oversee Shelter Support Workers and volunteers during shelter shifts
- Provide crisis intervention and resolve conflicts on the floor
- Maintain warm, safe, clean spaces for guests
- Train, mentor, and encourage employees and volunteers
- Complete incident reports, daily reports, and statistics
Requirements:
- At least one year in a social serving agency or counselling
- Experience working with inner-city or marginalized populations
- Strong leadership, people, communication, and organizational skills
- Knowledge of mental illness and addictions
- Experience working with volunteers and shifting priorities
Bring leadership, crisis intervention, and person-centered support skills to evening shelter operations at The Mustard Seed.
Shelter Team Lead Edmonton employer: The Mustard Seed
The Mustard Seed is an exceptional employer that fosters a supportive and inclusive work culture, prioritizing the well-being of both employees and the vulnerable communities they serve. Located in Edmonton, AB, this role offers meaningful opportunities for professional growth through training and mentorship, while also providing competitive benefits including extended health and dental coverage. Join a dedicated team committed to making a positive impact in the community, where your contributions will be valued and recognized.
