Coordinate four-day-on, four-day-off shelter shifts at Strathcona Shelter, supporting guests through leadership, emergency response, and sound decisions. This is an on-site Edmonton position.
Reporting to the Shelter Supervisor, the Shelter Team Lead runs basic shelter services and oversees floor operations. You will collaborate with staff and Wellness Advocates while supporting dignity, boundaries, and access to resources. Daily work includes sanitization, debriefs, emergency systems, and records.
Key Responsibilities:
- Make final floor decisions and oversee shift operations
- Ensure support staff responsibilities are completed appropriately
- Facilitate team and critical incident debriefs
- Check emergency systems and respond to emergencies
- Maintain accurate records and deliver incident reporting
Requirements:
- Strong leadership and communication abilities
- Ability to multitask and organize shifting priorities
- Minimum one year of social serving or counselling experience
- Knowledge of mental illness and addictions
- Ability to work in a cross-functional team
Use operational leadership, organization, and emergency-response judgment to support safe, respectful Strathcona Shelter services.
Strathcona Shelter Operations Lead in Edmonton employer: The Mustard Seed Society
The Mustard Seed is an exceptional employer that prioritizes the well-being of its employees while making a meaningful impact on vulnerable populations. Located in Saskatoon, SK, we offer a supportive work culture with comprehensive benefits, including 100% employer-paid health and dental coverage, wellness days, and opportunities for professional growth. Join our team to be part of a mission-driven organization that values teamwork, innovation, and personal development.
