Drive growth in a portfolio of commercial accounts with Laundry Brothers as a Remote Account Manager. Build lasting relationships across various sectors and ensure client satisfaction every step of the way.
As an Account Manager, you will oversee a diverse range of clients, including hotels, gyms, and clinics. Your role includes onboarding new accounts, conducting regular check-ins, and addressing any service issues proactively. Your efforts will focus on customer retention and identifying upsell opportunities, fostering strong partnerships in a fully remote setup.
Key Responsibilities:
- Manage a book of commercial accounts across diverse industries
- Conduct regular account check-ins and strategic business reviews
- Handle contract renewals while identifying upsell opportunities
- Resolve service issues proactively to prevent churn risks
- Maintain precise account records in Close CRM
Requirements:
- 2+ years in account management in a B2B context
- Proven success in retaining and growing accounts
- Strong relationship-builder with excellent communication skills
- Comfortable managing multiple accounts simultaneously
- Highly organized and self-directed in remote work
Embrace the opportunity to deepen client partnerships and grow accounts at Laundry Brothers as a Remote Account Manager.
Remote Account Manager for Laundry Brothers in Vancouver employer: The Laundry Brothers
The Laundry Brothers is an exceptional employer that prioritizes a supportive and collaborative work culture, allowing you to thrive in a fully remote environment while serving the Greater Vancouver community. With competitive compensation, a consistent weekday schedule, and clear growth opportunities into leadership roles, you'll find meaningful and rewarding employment here. Join a tight-knit team where your contributions directly impact customer satisfaction and operational success.
