Shape library services across diverse urban communities with Kansas City Public Library as Chief Public Services Officer. Apply strategic planning and organizational oversight to public-facing experiences. This executive leader partners with the Chief Executive Officer, Executive Team, Library Board, staff, and stakeholders. The position oversees Branch Operations, Central Library, Outreach, Readers' Services, Special Collections, and Youth and Family Engagement. Its focus includes service effectiveness, patron experience, community outcomes, innovation, accountability, and continuous improvement. Key Responsibilities:
Establish goals for operations, programs, engagement, and service excellence Translate organizational strategy into priorities and measurable outcomes Monitor data, service effectiveness, accessibility, and patron engagement Align departmental budgets, staffing, resources, and strategic priorities Support Library Board and Foundation Board strategic initiatives Requirements:
At least seven years of senior leadership experience Knowledge of public libraries and emerging librarianship trends Strong analytical, problem-solving, communication, and collaboration skills Experience leading enterprise-wide initiatives and organizational change Ability to work with boards, officials, partners, and stakeholders Use executive judgment, performance measurement, and strategic alignment to strengthen Kansas City Public Library services and community outcomes.
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Executive Library Services Leader Kansas City in Toronto employer: The Kansas City Public Library
The Kansas City Public Library is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for the Marketing & Communications Sr. Manager role. With a commitment to employee growth and development, the library offers excellent benefits and opportunities to engage with a diverse community, ensuring that your contributions have a meaningful impact on public service and outreach.
Contact Details:
The Kansas City Public Library Recruitment Team
