At a Glance
- Tasks: Lead public services strategy and innovate library experiences for the community.
- Company: Kansas City Public Library, a hub for accessible and equitable services.
- Benefits: Full-time position with competitive salary and impactful community engagement.
- Other info: Join a collaborative culture focused on diversity, equity, and inclusion.
- Why this job: Make a difference in the community through leadership and innovative library services.
- Qualifications: Bachelor's degree and 7+ years of senior leadership experience required.
The predicted salary is between 98550 - 120450 $ per year.
Lead public services strategy for Kansas City Public Library through executive leadership, service innovation, and equitable community impact. This full-time, exempt position advances accessible experiences across the Library system. The Chief Public Services Officer serves as a strategic partner to the Chief Executive Officer and oversees public-facing library services, programs, and experiences. The position guides Branch Operations, Central Library, Special Collections, Outreach, Readers' Services, and Youth and Family Engagement. It translates strategy into measurable priorities while embedding diversity, equity, inclusion, accessibility, and belonging.
Key Responsibilities:
- Lead system-wide public service strategy, implementation, evaluation, and improvement
- Oversee public service departments, programs, policies, and service standards
- Advise executive leadership on trends, needs, performance, and opportunities
- Represent the Library with community and civic partners
- Coach directors and strengthen collaborative organizational culture
Requirements:
- Bachelor's degree or equivalent education and experience
- At least seven years of progressive senior leadership experience
- Executive oversight of multiple public service functions
- Experience managing budgets, resources, and strategic priorities
- Commitment to equitable, inclusive, community-centered leadership
- Bring executive leadership, public service strategy, and community partnership experience to Kansas City Public Library’s system-wide mission.
Chief Public Services Officer Library in Toronto employer: The Kansas City Public Library
The Kansas City Public Library is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for the Marketing & Communications Sr. Manager role. With a commitment to employee growth and development, the library offers excellent benefits and opportunities to engage with a diverse community, ensuring that your contributions have a meaningful impact on public service and outreach.
Contact Details:
The Kansas City Public Library Recruitment Team
