Lead hotel cleanliness standards with room inspection and team direction at Canadian Rocky Mountain Resorts, working across varying shifts.
As Housekeeping Supervisor, you maintain guest rooms and public areas while handling requests promptly and courteously. You liaise with housekeeping staff, management, and guests, using Opera PMS for room status updates and lost-and-found tracking. The position includes training staff on procedures, amenities, supplies, and safety protocols. You also support VIP room requirements, linen management, maintenance requests, and housekeeping operations during peak periods.
Key Responsibilities:
- Inspect rooms and uphold cleanliness and quality standards
- Direct, prioritize, motivate, and train housekeeping staff
- Update room statuses and track lost-and-found items
- Manage linen inventory and coordinate with Front Desk
- Respond courteously to guest requests and concerns
Requirements:
- Minimum two years of hotel housekeeping experience
- Good English communication skills; additional languages are assets
- Knowledge of cleaning chemicals, equipment, and safety protocols
- Basic computer skills for reporting and communication
- Flexibility for varying shifts, weekends, and holidays
Bring hotel housekeeping leadership, Opera PMS knowledge, and careful guest service to CRMR's room operations.
Hotel Housekeeping Supervisor in Banff employer: The Job Resource Centre
Elk & Owl Mountain Retreats is an exceptional employer located in the stunning Canmore, AB, offering a unique opportunity to lead operations in a family-owned, boutique property management company. With a strong focus on professional development, a supportive work culture, and a commitment to delivering five-star guest experiences, employees can thrive in a dynamic environment that values both personal and professional growth. The company's dedication to maintaining high standards while fostering a warm, community-oriented atmosphere makes it an ideal workplace for those passionate about hospitality and mountain living.
