At a Glance
- Tasks: Generate actionable insights and enhance reporting for eCommerce analytics.
- Company: Join The Home Depot Canada, a leader in home improvement.
- Benefits: Competitive salary, bonuses, retirement savings, and employee discounts.
- Other info: Collaborative culture with opportunities for growth and learning.
- Why this job: Make an impact by driving data-driven decisions in a dynamic environment.
- Qualifications: Degree in relevant field and 3+ years of analytics experience.
The predicted salary is between 85000 - 115000 $ per year.
At The Home Depot Canada, we want you to feel valued and supported. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. Our eCommerce Analytics team is seeking a Senior Analyst- Reporting and Analytics to join us. This role will generate proactive and actionable insights across various functional areas including ecommerce, product, data management, finance, UX, and customer services.
The Senior Analyst, Reporting and Analytics will collaborate cross-functionally with stakeholders throughout the eCommerce business and develop dashboards and reports to enhance our understanding of Home Depot’s interconnected customer experience. This role is ideal for an individual who can use their analytical and business acumen to harness the power of data, who loves to deep dive, and create strategically relevant reporting.
Position Responsibilities:
- Assist with onboarding new datasets into Home Depot’s cloud to enable new self-serve reporting.
- Leverage analytical expertise to anticipate stakeholder needs and proactively build and enhance dashboards and analytics capabilities that support overall business strategy.
- Own, develop, and enhance daily, weekly, and quarterly eCommerce KPI reports that assess the health of the eCommerce business, along with extracting actionable insights.
- Analyze and track the effectiveness of new features, website modifications, and their impact on in-store experiences and sales, focusing on optimizing the purchase funnel continuously.
- Generate data-driven insights regarding visitor behavior on homedepot.ca, including traffic patterns, order volume, conversion funnel performance, navigation behavior, pathways, and product selections.
- Conduct research, design, and implement a reporting infrastructure that facilitates automated and adaptable reporting processes.
- Utilize a combination of deep analytics knowledge and customer service skills to empower stakeholders to conduct self-service analysis effectively.
- Utilize storytelling techniques in analytics to present analyses, insights, and recommendations to stakeholders and leadership.
Experience / Knowledge Required:
- University Degree in mathematics, statistics, science, business, analytics, BI, engineering, or a related field.
- 3+ years of progressive experience in analytics & reporting.
- Proven Proficiency in SQL for data querying and manipulation.
- Expertise in analytics visualization tools such as Tableau, Looker or Power BI.
- Familiarity with programming languages like Python and R, as well as data tools like Big Query, GCP, and Alteryx for data blending.
- Demonstrated ability to deliver actionable insights to drive business decisions and facilitate change.
- Strong organizational abilities to manage projects and tasks effectively.
- Self-motivated individual capable of working independently with minimal supervision while ensuring alignment with team objectives.
- Collaborative team player with a proactive and energetic approach.
- Ability to effectively manage multiple concurrent requests, prioritizing tasks while maintaining accountability to stakeholders.
- Strong attention to detail and accountability in delivering results to stakeholders.
- Exceptional analytical skills with a track record of presenting insights, analysis, and business opportunities effectively.
- Excellent verbal and written communication skills, with a focus on active listening.
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.
Senior Analyst, Reporting and Analytics in Toronto employer: The Home Depot
At The Home Depot Canada, we pride ourselves on fostering a supportive and inclusive work environment where employees are valued and encouraged to grow. As a Data Scientist in our Askuity division located in Toronto, you will have access to comprehensive benefits, merit-based salary increases, and opportunities for professional development while working on impactful projects that drive real-time retail decisions. Join us to be part of a culture that prioritizes innovation, collaboration, and community engagement.
