Elevate online shopping with The Home Depot Canada as an Analyst focused on customer experience. Shape category pages and enhance product discoverability through powerful analytics and insights.
We are seeking a customer-obsessed Analyst to enhance the online shopping journey on HomeDepot.ca. This analytical role demands a deep understanding of customer pathways and requires expertise in research and site analytics. In this position, you'll align strategies across stakeholders and continually optimize category experiences.
Key Responsibilities:
- Analyze customer pathways and identify friction points
- Align stakeholders on category landing page strategies
- Collaborate to improve category landing pages and search filters
- Monitor performance metrics and suggest improvements
- Communicate timelines and review category experience results
Requirements:
- 2+ years in a related field
- University/College degree in a relevant area
- Proven eCommerce or online merchandising experience
- Strong analytical skills with an action-oriented approach
- Familiarity with tools like Adobe Analytics and Looker
Bring your analytical skills and passion for customer experience to enhance The Home Depot's online shopping journey.
Online Customer Experience Analyst Role in Toronto employer: The Home Depot Canada
At The Home Depot, we pride ourselves on fostering a collaborative and supportive work environment where our Merchandising Execution Associates can thrive. Located in Winnipeg South West, this role offers the opportunity to engage with customers and enhance their shopping experience while working alongside a dedicated team. With a focus on employee growth and development, we provide comprehensive training and resources to help you succeed in your career journey.
