Serve Nova Scotia clients in person as a Customer Service Representative, using communication, accuracy, and problem-solving skills in Middleton. Help citizens and businesses complete essential transactions each day.
Service Nova Scotia is seeking a term, full-time Customer Service Representative at Access Nova Scotia. You will support Registry of Motor Vehicles and Business and Citizen Services programs. The work includes client interactions, document processing, data entry, and applying legislation and policy accurately.
Key Responsibilities:
- Provide seamless service for government programs and transactions
- Help clients register vehicles and renew drivers' licenses
- Process knowledge tests, marriage licenses, and other requests
- Examine records and apply legislation and policy
- Maintain confidentiality, public funds, and inventory control
Requirements:
- Four years' fast-paced customer service experience or equivalent combination
- Strong communication, organizational, and time management skills
- Excellent attention to detail and judgment
- Accurate data entry and computer skills
- Ability to manage challenging client conversations
Bring client service, document processing, and careful judgment to Access Nova Scotia's Middleton front-line service environment.
Access Nova Scotia Service Representative employer: The Government of Nova Scotia
The Government of Nova Scotia is an exceptional employer, offering a supportive and engaging workplace where employees are valued and respected. With a strong focus on career development, comprehensive benefits including a Defined Benefit Pension Plan, and a commitment to diversity and inclusion, this role as Director of Financial Advisory Services provides a unique opportunity to lead a dedicated team in shaping the province's financial future while enjoying a dynamic work environment.
Contact Details:
The Government of Nova Scotia Recruitment Team
