Lead retail coaching and customer service as a Key Holder, supporting store leadership while managing cash reconciliation and store operations.
This Key Holder supports the Store Manager and Assistant Manager in ensuring efficient store running. You will model sales team behaviours and deliver inspirational, authentic, personalized customer service. The role suits an ambitious self-starter seeking first supervisory experience in prestige beauty retail.
Key Responsibilities:
- Support the Store Manager and Assistant Manager
- Coach and mentor sales team members
- Model customer service behaviours by example
- Complete start and end of day cash reconciliation
- Open and close the store on rota
Requirements:
- Proven retail experience, preferably within cosmetics
- Ability to provide personalized customer service
- Previous retail point-of-sale software experience
- Retail availability including nights, weekends, and special events
- Proof of right to live and work
Use retail experience, coaching skills, and cash handling knowledge to support sales targets in prestige beauty.
Retail Key Holder Cosmetics in Québec employer: The Estée Lauder Companies
The Estée Lauder Companies Inc. is an exceptional employer, offering a vibrant work culture in Burnaby, BC, where diversity and personal growth are at the forefront. As a Key Holder, you will benefit from comprehensive training, competitive remuneration, and a variety of health and wellness programs, all while being part of a globally recognized leader in prestige beauty. This role not only provides a pathway to supervisory experience but also opens doors to long-term career opportunities within a supportive and dynamic environment.
Contact Details:
The Estée Lauder Companies Recruitment Team
