Strategic Customer Success Manager β€” Customs & Logistics Growth

Strategic Customer Success Manager β€” Customs & Logistics Growth

Full-Time On-site
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Descartes Systems Group Inc. is seeking a Customer Success Manager to own renewal strategies and strengthen relationships with a portfolio of approximately 150 mid-market and 10+ multinational accounts across North America.

You will lead QBRs, collaborate with Sales, Product, Support and Professional Services, and drive expansion opportunities while managing renewal risk and customer health.

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Strategic Customer Success Manager β€” Customs & Logistics Growth employer: The Descartes Systems Group Inc.

Descartes is an exceptional employer that fosters a culture of coaching, accountability, and continuous improvement, making it an ideal place for sales professionals to thrive. With the flexibility of remote work across the United States and Canada, employees enjoy a supportive environment that prioritizes career growth and personal development while contributing to meaningful sustainability efforts. Join a team that values transparency, innovation, and collaboration, where your contributions directly impact the success of a global leader in logistics and supply chain technology.

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Contact Details:

The Descartes Systems Group Inc. Recruitment Team