At a Glance
- Tasks: Lead digital transformation for Hedge Fund client experiences on the CitcoOne platform.
- Company: Join Citco, a global leader in fund services with a strong focus on innovation.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on delivering exceptional client service.
- Why this job: Make a significant impact by enhancing client interactions through innovative digital solutions.
- Qualifications: Proven experience in hedge fund workflows and digital transformation leadership.
About Citco
Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com.
About the Role:
We are seeking an experienced and innovative Vice President to join our Client Experience Platform team, with a strong focus on Hedge Funds. This leadership position will be crucial in implementing and delivering digital workflow solutions that enhance our clients' web experience across the CitcoOne platform, specifically for Private Equity, Real Estate Funds, and other Private Asset classes.
Working closely with the Senior Vice President of Client Experience Platform, this role will transform traditional client interactions into seamless digital experiences tailored to the unique complexities of Hedge Fund products, while maintaining consistency across other business lines such as Private Assets and Real Assets and Fund of Funds.
This role combines deep understanding of hedge fund client workflows with digital transformation expertise to create efficient, user-friendly solutions that streamline interactions and improve operational efficiency. The VP will collaborate with business stakeholders and technical teams to design and implement digital workflow opportunities that elevate the client experience for institutional investors and private asset managers.
This position reports to the Senior Vice President of Client Experience Platform.
Vice President, Client Experience Platform in Toronto employer: The Citco Group Limited
Citco is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration are at the forefront of our operations. With a strong emphasis on employee growth, we offer comprehensive mentorship programs and opportunities for professional development, particularly in our hybrid work environment that promotes work-life balance. Located in a vibrant area, Citco provides unique advantages such as access to industry-leading resources and a supportive network that empowers you to make a meaningful impact in client and product transformation.
