Customer-focused service and communication define this Associate role at The Brick, supporting customers through retail inquiries and solutions. Shift flexibility is required.
As a Customer Service Associate, you will report to the Operations Manager at one of The Brick's retail locations. The position centers on courteous customer support, follow-up, loyalty, order reports, and assigned duties. You will use computers and Microsoft Office while maintaining organization across multiple tasks.
Key Responsibilities:
- Respond to customer inquiries courteously and professionally
- Offer solutions that address customer questions and needs
- Follow up with customers to support their needs
- Promote loyalty through exceptional customer support
- Review and follow up on daily order reports
Requirements:
- Team-oriented approach to customer service
- High school diploma or equivalent
- Exceptional written and verbal communication skills
- Ability to multitask and maintain organization
- Computer and Microsoft Office proficiency
Bring organized customer support, communication, and follow-up skills to The Brick's Customer Service Associate team.
Customer Service Associate The Brick employer: The Brick
The Brick is an exceptional employer that prioritizes customer satisfaction and employee growth, making it an ideal place for Sales Consultants. With a flexible benefits package, competitive remuneration, and ample opportunities for career advancement, employees can thrive in a dynamic and supportive environment. Join us at one of our franchise locations to enjoy a rewarding career where your contributions are valued and recognized.
