Customer-focused service and communication define this Customer Service Associate position at The Brick. Work with customers and order reports across assigned retail operations.
Reporting to the Operations Manager, the Customer Service Associate supports customers through inquiries, solutions, follow-up, and loyalty-building service. The Brick seeks team-oriented applicants with strong written and verbal communication, organization, and computer skills. The position requires flexibility across all shifts, including evenings and weekends.
Key Responsibilities:
- Respond to customer inquiries courteously and professionally
- Offer solutions that address customer questions and needs
- Follow up with customers to support their needs
- Promote customer loyalty through exceptional customer support
- Review and follow up on daily order reports
Requirements:
- Team-oriented approach to customer service
- High school diploma or equivalent
- Exceptional written and verbal communication skills
- Ability to multitask and maintain organization
- Computer and Microsoft Office proficiency
Bring organized customer support, communication, and follow-up skills to The Brick's Customer Service Associate team.
The Brick Customer Service Associate in 100 Mile House employer: The Brick
The Brick is an exceptional employer that prioritizes customer satisfaction and employee growth, making it an ideal place for Sales Consultants. With a flexible benefits package, competitive remuneration, and ample opportunities for career advancement, employees can thrive in a dynamic and supportive environment. Join us at one of our franchise locations to enjoy a rewarding career where your contributions are valued and recognized.
