Join The Brick as a Customer Service Associate and bring your enthusiasm to our retail team. This role focuses on delivering exceptional customer support and fostering loyalty through effective communication.
As a Customer Service Associate, you will report to the Operations Manager and play a key role in enhancing customer experiences. Your responsibilities include responding to inquiries, following up on orders, and promoting loyalty. With a team-oriented mindset, you'll find opportunities for career growth and development in a dynamic retail environment.
Key Responsibilities:
- Respond courteously to customer inquiries and provide solutions
- Follow up to identify and support customer needs
- Promote exceptional customer support and loyalty
- Review and follow up on daily order reports
- Complete other assigned duties efficiently
Requirements:
- High school diploma or equivalent
- Exceptional written and verbal communication skills
- Proven multitasking and organizational abilities
- Proficiency with Microsoft Office programs
- Flexibility to work shifts, including evenings and weekends
Embrace your passion for customer service by joining The Brick's dedicated retail team today.
Customer Service Associate at The Brick in Coquitlam employer: The Brick Group
As an Assistant Buyer, you will thrive in a vibrant work culture that values data-driven decision making and fosters professional growth. Our commitment to employee development is reflected in our comprehensive training programs and collaborative environment, ensuring you have the tools and support needed to excel in your role. Located in a dynamic market, we offer unique opportunities to engage with the latest trends and make impactful contributions to our product assortment.
