Deliver exceptional automotive customer service at Boyd Autobody & Glass through phone, in-person, and email communication. Work with customers and insurance partners daily.
This Customer Service Representative supports a collision repair facility with administrative coordination and customer communication. You will schedule vehicle repairs, process insurance assignments, prepare repair orders, and manage rental information. The position also requires accurate documentation and communication records.
Key Responsibilities:
- Provide friendly service by phone, email, and in person
- Schedule vehicle repair appointments using the repair management system
- Process insurance assignments promptly and accurately
- Prepare repair orders with proper documentation
- Record customer and insurance partner communications using ASE
Requirements:
- High School Diploma
- At least one year of customer service experience
- Automotive industry experience is ideal
- Strong Google platform and Microsoft Office knowledge
- Valid driver's license and effective communication skills
Bring automotive customer service, administrative accuracy, and insurance communication skills to Boyd Autobody & Glass repair operations.
Automotive Customer Service Representative in Vancouver employer: The Boyd Group
Assured Automotive is an exceptional employer located in Aurora, dedicated to fostering a professional atmosphere where employees can thrive. With competitive pay, comprehensive benefits, and a strong emphasis on career growth through ongoing training, we empower our Auto Body Refinishers to excel in their roles. Join us to be part of a dynamic team that values your contributions and supports your journey in the collision repair industry.
