At a Glance
- Tasks: Lead a team to deliver amazing customer experiences and drive sales.
- Company: Join a vibrant beauty retail brand at Metropolis at Metrotown.
- Benefits: Earn $18.75/hour with flexible hours and growth opportunities.
- Other info: Dynamic work environment with opportunities for personal development.
- Why this job: Be a part of a fun team and make a real impact in retail.
- Qualifications: Experience in customer service and a passion for beauty products.
The predicted salary is between 31500 - 38500 $ per year.
With enthusiasm for our brand, you will support the Store Management team in delivering retail excellence, driving strong sales results, and creating engaging customer experiences.
Key Job Accountabilities:
- Handle customer questions and concerns efficiently & effectively, sharing feedback with Store Management team as needed.
- Problem solve effectively & proactively using available resources and guidance from Store Management team.
- Creatively support visual merchandising, inventory management, store cleanliness, and other store operations as needed.
- Communicate effectively and act as a flexible & responsible role model to your team.
- Develop customer loyalty by leveraging knowledge of our products, the beauty market, and trends in the beauty industry.
- Shape a customer-focused store experience by coaching Customer Consultants to drive customer engagement through storytelling, product demonstration, and bringing our brand to life.
- Support training and onboarding of new Customer Consultants.
Experience and Skills:
- Experience in a customer-facing role and a genuine passion for the retail beauty industry.
- Ability to communicate & listen effectively.
- Strong interpersonal skills to build rapport with customers & provide appropriate solutions to customer needs.
- A positive mindset with the willingness to continuously develop yourself and your teammates.
- Ability to proactively manage time, multi-task, while working independently with minimal direction.
Physical Requirements:
- Must be able to stand and walk for extended periods (up to 8 hours per shift).
- Ability to lift and move products up to 25 lbs.
- Frequent reaching, bending, crouching as required.
Part-Time Team Lead in Burnaby employer: The Body Shop
As a Part-Time Team Lead at Metropolis at Metrotown, you'll join a vibrant team dedicated to delivering exceptional customer experiences in the beauty retail sector. Our supportive work culture fosters personal and professional growth, offering opportunities for training and development while encouraging creativity and teamwork. Located in the bustling heart of Burnaby, we provide a dynamic environment where your passion for beauty can thrive, making it an ideal place for those seeking meaningful and rewarding employment.
