As an inspirational leader with enthusiasm for our brand purpose, you will partner with the Store Manager to drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.
Key Job Accountabilities:
- Lead & work as part of a successful, engaged team to best meet the needs of our customers
- Help to shape a customer focused store experience by supporting the Store Manager in leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
- Problem solves effectively & proactively as much as possible using available resources
- Communicate effectively & act as a flexible & responsible role model to your team
- Ensure development of customer loyalty to further build The Body Shop brand
- Work with the Store Manager to meet sales & performance targets
- Work with the Store Manager to manage stock; monitor & manage change
- Use the data (KPI's) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance
- Identify & attract high potential candidates & develop current team members to succeed in their goals
- Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products
- Schedules include holidays, nights, and weekends to meet the needs of the business
- Flexibility to work across Sunday to Saturday is required
- Experience in a customer facing role, people leadership & team development
- Ability to meet sales & performance targets with outstanding planning & organizing skills
- Ability to work collaboratively within a feedback culture
- Experience using data (KPI's) to make sound business decisions preferred
- Comfortable with Microsoft Office Suite
- 3+ years of retail experience, with 1-2 years in a supervisory or people leadership role
Physical Requirements:
- Must be able to stand and walk for extended periods (up to 8 hours per shift)
- Ability to lift and move product up to 25 lbs.
- Frequent reaching, bending, crouching as required
Store Manager - Southland Mall in Regina employer: The Body Shop Canada Ltd
As a Part-Time Team Lead at Metropolis at Metrotown, you'll join a vibrant and supportive work culture that prioritizes employee growth and development. With competitive pay and a focus on creating engaging customer experiences, this role offers you the chance to thrive in the dynamic retail beauty industry while working alongside passionate colleagues. Enjoy unique benefits such as flexible scheduling and opportunities for advancement within a well-respected brand in a bustling shopping destination.
