Founding CSM: Activation & Growth Leader in Toronto

Founding CSM: Activation & Growth Leader in Toronto

Toronto Full-Time 126000 - 154000 $ / year (est.) On-site
T

At a Glance

  • Tasks: Lead customer success initiatives from contract signing to successful activation.
  • Company: Join a forward-thinking tech company focused on enterprise solutions.
  • Benefits: Attractive salary, flexible work options, and opportunities for professional growth.
  • Other info: Collaborative environment with potential for rapid career advancement.
  • Why this job: Be a key player in driving customer success and making a real impact.
  • Qualifications: Experience in customer success management and strong leadership skills.

The predicted salary is between 126000 - 154000 $ per year.

Terminal is hiring a senior Customer Success Manager to own activation inside enterprise accounts from signed contract to go-live and activation at scale.

You will drive time-to-value and build the foundational playbook with the COO, coordinating with a Strategic Account Manager and Customer Engineer in Toronto.

You will lead cadence, milestones, and risk management across multiple stakeholders, including product, data, security, and finance, ensuring successful go-lives and sustained activation.

#J-18808-Ljbffr

Founding CSM: Activation & Growth Leader in Toronto employer: Terminal

Vector is an exceptional employer that fosters a collaborative and innovative work culture, perfect for Senior Frontend Engineers looking to make a significant impact in the Freight Tech industry. Located in Canada, we offer competitive benefits, ample opportunities for professional growth, and a supportive environment where your contributions are valued and recognized. Join us to be part of a team that prioritizes continuous improvement and cutting-edge technology.

T

Contact Details:

Terminal Recruitment Team

We think you need these skills to ace Founding CSM: Activation & Growth Leader in Toronto

Customer Success Management
Activation Strategy
Project Management
Stakeholder Coordination
Risk Management
Time-to-Value Optimization
Playbook Development