At a Glance
- Tasks: Drive customer acquisition through data insights and strategic performance management.
- Company: Join TELUS, a leader in innovative telecommunications solutions.
- Benefits: Competitive salary, flexible work options, and professional growth opportunities.
- Other info: Collaborative environment with access to cutting-edge technology.
- Why this job: Make a real impact on TELUS's strategic direction with your analytical skills.
- Qualifications: 5+ years in data analytics or business intelligence; strong analytical and communication skills.
The predicted salary is between 99000 - 121000 $ per year.
This is an exciting opportunity within the Home Solutions Growth Marketing team where you will help drive acquisition of new Home Solutions customers within our existing Mobility customer base. You'll be the analytical backbone supporting leadership with performance insights, target setting, and business intelligence solutions. In this role, the successful candidate will be able to distill large amounts of data into actionable insights to support this cross-sell goal. If you thrive in a high-energy, high-performance culture where every day brings new opportunities to test, learn and execute, then this role might be for you!
What you’ll do
- Strategic Performance Management: You can successfully review large amounts of data to translate data insights into actionable business strategies to audiences ranging from executives to working-level team members. Develop and set performance targets for Home Acquisition within the Mobility base, and work with stakeholders to achieve these targets. Create comprehensive dashboards and insights that inform decision-making. Analyze market trends, customer behavior, and competitive positioning to identify growth opportunities.
- Business Intelligence and Data Analytics: Investigate and resolve frequent BI reporting issues, ensuring data accuracy and reliability across all M&H metrics. Design and implement data visualization solutions using tools like Tableau, Power BI, or similar platforms. Develop automated reporting processes to improve efficiency and reduce manual intervention.
- Insights and Reporting: Conduct deep-dive analyses on M&H performance metrics, identifying root causes and recommending solutions. Monitor and report on key performance indicators across mobile and home portfolio. Garner key insights to make purposeful recommendations to achieve loading targets. You think creatively and explore new opportunities that will enhance and accelerate an already successful program.
Qualifications
- Education And Experience: Bachelor’s degree in Business, Economics, Statistics, Data Science, or related field; MBA preferred. 5+ years of experience in strategic planning, business intelligence, or data analytics roles. Previous experience in telecommunications, wireless or wireline consumer business, or related technology industries preferred.
- Technical Skills: Extensive experience using analytical tools (e.g. Excel, etc.) to interpret data and present data in cohesive and concise “so what business story.
Senior Strategy Manager in Vancouver employer: TELUS
At TELUS, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. As the Director of Mobility Planning and Performance, you will have access to continuous learning and development opportunities, allowing you to grow your career while making a meaningful impact in the telecommunications industry. With comprehensive benefits and a commitment to community giving, working at TELUS means being part of a team that values diverse perspectives and strives for excellence in every aspect of our operations.
