At a Glance
- Tasks: Lead and grow a store while making strategic, data-driven decisions.
- Company: Join the TELUS family and be part of a national brand.
- Benefits: Competitive salary, performance bonuses, wellness account, and exclusive discounts.
- Other info: Opportunities for career advancement and mentorship from top sales leaders.
- Why this job: Make a meaningful impact and develop your team in a supportive environment.
- Qualifications: Strong leadership, coaching skills, and a customer-centric mindset.
The predicted salary is between 51750 - 63250 $ per year.
This isn't just a management job—it's your chance to lead and grow a business. Are you a leader who values autonomy, accountability, and meaningful impact? Do you want the opportunity to make strategic decisions with the full support and resources of a national brand behind you? Do you lead with resilience, make data-driven decisions, and develop others to reach their full potential through thoughtful coaching?
As a Store Manager with our TELUS family, you’ll take shared accountability for store success across Sales, Customer Experience, Operations, and People. You’ll make strategic, data-driven decisions, leverage insights to diagnose performance and identify opportunities, and collaborate with your team to execute a shared vision. You’ll prioritize customers in every decision, balance business goals with genuine care for your people, and approach every day with an ownership and partnership mindset. You won’t just manage a store; you’ll help grow a business forward.
What You'll Do
- Deliver Business Results
- Take shared accountability for store performance with commitment and determination
- Use data and metrics to identify opportunities and make strategic decisions
- Balance priorities to optimize productivity and support growth
- Coach & Develop Your Team
- Unlock each team member's potential through regular coaching and feedback
- Build clear development plans that help your team grow and succeed
- Create an environment where people thrive and perform at their best
- Deliver Retail Excellence
- Build a customer-first culture where your team consistently delivers exceptional experiences
- Grow your store's impact by coaching your team to build lasting customer relationships that extend far beyond the initial sale, from first visit to long-term loyalty
- Lead by example and inspire your team to achieve holistic success
- Lead with Clarity & Connection
- Communicate with clarity and transparency so your team understands the 'why'
- Build trust-based relationships and foster a positive, collaborative environment
- Proactively recruit top talent and set new team members up for success
What We Offer
- Ability to earn rewarding monthly performance bonuses on top of a competitive salary
- Additional sales incentives like cash prizes, phones, accessories and trips
- Comprehensive benefits, including a wellness account starting from day one to meet the needs of you and your family
- TELUS Pension and Share Purchase Plan with generous company contributions
- Exclusive employee discounts on products, services and local businesses
A Culture Where You Can Thrive
- A recognition-first culture where your wins are celebrated and we invest in your growth
- Career advancement opportunities within Telus Retail Limited or across TELUS
- Mentorship from top performing sales leaders who want to see you succeed
- The opportunity to lead with purpose and give back to your community
Qualifications
- Results-Oriented & Accountable: Self-motivated, resilient, and takes ownership of outcomes
- Inspiring & Collaborative: Guides and motivates teams through strong communication and relationship building
- Positive & Adaptable: Brings energy and embraces change with confidence
- Data-Driven: Uses metrics to identify opportunities and make informed business decisions
- Coach & Mentor: Develops talent through coaching and feedback, empowers team members to reach their potential, and builds a high-performing culture
- Customer-Centric: Places customers at the center of decisions and genuinely cares about delivering exceptional retail experiences
- Innovative Thinker: Brings fresh ideas and creative solutions to running your store
You will be successful if you are... Results-Oriented & Accountable - Resilient - Inspiring - Adaptable - Customer-Centric - Data-Driven - Innovative - Positive - Collaborative.
We encourage all qualified candidates to apply. We’re open to discussing competitive compensation packages tailored to your experience level and expertise.
Store Manager in Nanaimo employer: TELUS
At TELUS, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. As the Director of Mobility Planning and Performance, you will have access to continuous learning and development opportunities, allowing you to grow your career while making a meaningful impact in the telecommunications industry. With comprehensive benefits and a commitment to community giving, working at TELUS means being part of a team that values diverse perspectives and strives for excellence in every aspect of our operations.
