Description
The Corporate Investigations Team is one of the most compelling and interesting functions at TELUS. We are dedicated to ensuring the security of our team members, customers, and assets, employing the latest investigative techniques and methods to maintain a best-in-class operation. In this role, you will be responsible for investigating complex, high-impact cases that protect TELUS against a wide scope of threats and breaches. Success requires active collaboration with core business units to deliver positive outcomes for both our people and our brand.
What You’ll Do
- Conduct various complex internal and external investigations
- Work with outside agencies such as Law Enforcement, Courts and Legal to bring cases to resolution
- Work closely with Internal Stakeholders including People & Culture, Labor Relations, Legal Services and other TELUS Security Teams
- Produce summary investigation reports for distribution to TELUS leaders
- Query and Analyze various electronic data sources for case evidence
- Thoroughly build and document cases to support findings and resolutions
- Provide Security recommendations and participate in Projects for proactive measures
- Evaluate cases for patterns and trends to identify failures in policies, procedures and/or internal controls
- Urgent response for threats toward TELUS assets and personnel
- Lead and participate in investigative interviews
Qualifications
What you bring
- At least 5 years of experience in an investigative position
- Proficient computer skills, computer application and database query language
- Strong report writing, communications and interviewing skills
- Familiarity of the Criminal and Civil Justice System
- Ability to investigate incidents through traditional means, using technology and data analytics
- Ability to respond to urgent incidents outside regular business hours
- Must have a Private Investigator License
- Ability to obtain a Government of Canada Security Clearance
Great-to-haves
- Experience as a court or arbitration witness
- Working knowledge in the Telecommunications industry
- Familiarity of Digital Forensic concepts, Fraud and Technical investigations
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Senior Security Investigator in Edmonton employer: TELUS
At TELUS, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. As the Director of Mobility Planning and Performance, you will have access to continuous learning and development opportunities, allowing you to grow your career while making a meaningful impact in the telecommunications industry. With comprehensive benefits and a commitment to community giving, working at TELUS means being part of a team that values diverse perspectives and strives for excellence in every aspect of our operations.
