At a Glance
- Tasks: Design innovative pension and benefits solutions for major Canadian employers.
- Company: Join TELUS Health, a leader in health and well-being solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative team focused on innovation and improving lives through technology.
- Why this job: Shape the future of employee wellbeing and make a real impact.
- Qualifications: 8+ years in solution architecture or HR service delivery; strong analytical skills.
The predicted salary is between 90000 - 110000 $ per year.
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Join TELUS Health's Retirement & Benefits Solutions (RBS) team as a Solutions Architect, where you'll be the technical and strategic bridge between our sales team and some of Canada's largest employers.
Our team and what we'll accomplish together:
- You’ll partner with Business Development Executives to design integrated pension and benefits solutions that transform how mid-to-large organizations manage employee wellbeing.
- This is a role where your expertise directly influences multi-million dollar deals and shapes the future of retirement and benefits administration for hundreds of thousands of Canadian employees.
What you'll do:
- Partner with Business Development Executives throughout the sales cycle as the primary technical resource, leading discovery sessions, solution design workshops, and finalist presentations with prospects and benefits consultants.
- Design and recommend integrated TELUS Health solutions across DC, DB, and HW platforms that seamlessly fit clients' existing HR, payroll, and benefits ecosystems.
- Conduct gap analyses, business process design, and systems integration recommendations to articulate differentiated solution value for Canadian employers with 500–10,000+ employees.
- Build trusted advisor relationships with HR, Finance, and IT leadership at prospect and client organizations.
- Collaborate with Implementation Managers, Product Specialists, and Account Management teams to ensure smooth transitions from sales to delivery, while identifying product enhancement opportunities to inform the RBS roadmap.
What you bring:
- Bachelor's degree in Business, Finance, Information Technology, Human Resources, or a related field.
- 8+ years of experience in solution architecture, system implementation, business analysis, or product development within Human Resources Outsourcing (HRO) or financial services.
- 5+ years in HR or benefits service delivery with demonstrated experience across at least two of: DC retirement plans, DB pension administration, or HW benefits administration.
- Working knowledge of DC retirement plan design, DB pension administration, actuarial processes, and employer-sponsored HW benefits programs in the Canadian market.
- Understanding of HR, payroll, and benefits technology ecosystems and integration patterns.
- Strong analytical and abstract thinking skills with the ability to manage multiple complex client engagements concurrently.
- Outstanding presentation, written, and verbal communication skills — able to translate technical concepts into executive-level business value.
- Proven ability to lead workshops and drive decisions without formal authority, while building trusted relationships with senior stakeholders.
Great-to-haves:
- Bilingualism in English and French (particularly valuable for engaging Quebec-based and bilingual market clients).
- Industry designations such as Certified Employee Benefits Specialist (CEBS) or Certified Financial Planner (CFP).
- Familiarity with TELUS Health or similar benefits administration platforms.
A Bit About Us:
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Solutions Architect in Toronto employer: TELUS Health
TELUS Health is an exceptional employer that prioritizes the well-being of its employees while driving innovation in health solutions. With a comprehensive total rewards package, including competitive salaries, generous vacation time, and flexible work arrangements, TELUS Health fosters a supportive and inclusive culture that encourages professional growth and community engagement. Employees are empowered to make a meaningful impact in the lives of others, all while working in a dynamic environment that values diversity and collaboration.
