At a Glance
- Tasks: Lead the Amazon Connect practice and scale CCaaS operations across regions.
- Company: A top digital services provider with a focus on innovation.
- Benefits: Competitive salary and comprehensive benefits package.
- Other info: Remote work opportunity with a dynamic and fast-paced environment.
- Why this job: Drive transformation in contact centre technology and make a significant impact.
- Qualifications: 10+ years in contact center tech and strong leadership skills.
The predicted salary is between 148500 - 181500 $ per year.
A leading digital services provider is seeking a Director for the Amazon Connect practice, responsible for scaling a CCaa S operation across various regions.
This role requires expertise in Amazon Connect, managing P&L, and establishing strategic partnerships with AWS.
Ideal candidates will have over ten years of experience in contact center technology, strong leadership abilities, and a proven track record of delivering results in fast-paced environments.
Compensation includes a competitive salary and benefits package. #J-18808-Ljbffr
Director, Amazon Connect & CCaaS Transformation – Remote in Vancouver employer: TELUS Digital
As a leading digital consultancy in Canada, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. With a strong focus on professional development, we offer numerous growth opportunities and the flexibility of remote work, allowing you to balance your career with your personal life while contributing to meaningful projects in the healthcare sector.
