Associate Principal, Business Development in Toronto

Welcome to TELUS Digital— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

This role will be in a Work From Near (Hybrid) capacity based in our Toronto office, or in a Work From Anywhere (Remote) capacity with travel to clients and TELUS Digital Solutions offices expected.

The Associate Principal, Business Development - Canadian Financial Services role is responsible for leading relationships with key strategic accounts and for cultivating relationships with key prospective accounts. This role will focus on our Financial Services industry vertical, with a particular emphasis on banking. The Associate Principal will ensure that all aspects of account work, from strategic development to execution, exceed client expectations.

Responsibilities:

• Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients.
• Competently articulate product features to implement technology solutions successfully.
• Collaborate with our Solutions Architects and Product teams to craft executive-level proposals, pitches, and SOWs for prospective and existing clients.
• Cultivate and extend existing C-level relationships with current clients.
• Team up with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cycles.
• Advise TELUS Digital's internal teams on industry and vendor trends to remain well-positioned to assist our clients.
• Travel up to 25% for client visits, pitches, and conferences.
• Support go-to-market initiatives for the Banking practice, defining service offerings, developing marketing campaigns, and pursuing partnerships with leading solution vendors.

Competencies:

• Experience in a digital product professional services agency/consultancy engaged with F5000-level BFSI client accounts.
• Balance of both growth strategy project work as well as operational project responsibilities, including digital transformation.
• Experience in net-new logo client acquisition and/or cross-selling within existing client accounts.
• Self-driven and intellectual curiosity about the banking market and trends.
• Ability to identify and characterize business issues, while demonstrating a 'nose for value' to discern what is important.
• Maintains the capability to scope and plan underlying analyses that will yield critical answers to the questions at hand.
• Ability to communicate and influence effectively across all levels of an organization.
• Excellent client relationships/communication and possesses the executive presence to influence appropriate senior stakeholders.

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.