A leading digital consultancy seeks a Director for their Zendesk (CCaaS) practice. The ideal candidate will drive innovative implementations and partner with technology vendors to enhance customer experience. Responsibilities include P&L management, developing scalable delivery frameworks, and leading complex engagements with enterprise clients. Candidates should have 10+ years experience in contact center technology, strong leadership skills, and proven track records in practice leadership. A competitive salary package, including healthcare and performance bonuses, is offered.
Director, Zendesk CCaaS: Enterprise CX & AI Transformation in Ottawa employer: TELUS Digital
As a leading digital consultancy in Canada, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel in their roles. With a strong focus on professional development, we offer numerous growth opportunities and the flexibility of remote work, allowing you to balance your career with your personal life while contributing to meaningful projects in the healthcare sector.
