telMAX Inc. seeks a Tech Support Representative to assist customers with inquiries, concerns, and technical issues related to our products and services.
You will build positive relationships to drive customer satisfaction and retention, while supporting sales potential. Reporting to the Customer Service Team Lead, you will respond to inquiries via phone and online channels, troubleshoot connectivity and device issues, guide router setups, and document interactions to ensure consistent service
Tech Support Specialist - Network & Customer Care in Markham employer: telMAX Inc.
TelMAX Inc. is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals in the FTTH construction sector. With a strong focus on employee growth and development, team members are encouraged to enhance their skills while contributing to impactful projects across Southern Ontario. The company offers competitive benefits and a supportive environment that values safety, quality, and client satisfaction, ensuring that every employee feels valued and empowered in their role.
