At a Glance
- Tasks: Lead the design and delivery of impactful training programs for satellite communications.
- Company: Join Telesat, a global leader in satellite operations with over 55 years of excellence.
- Benefits: Competitive salary, professional development, and opportunities for travel.
- Other info: Dynamic work environment with opportunities for career growth and international travel.
- Why this job: Make a difference in global connectivity while working on cutting-edge technology.
- Qualifications: 8+ years in instructional design; strong communication skills and team collaboration required.
The predicted salary is between 69750 - 85250 $ per year.
Telesat (Nasdaq and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 55 years. Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise and Government users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds.
We are looking for a highly skilled and motivated Senior Trainer, Instructional Design & Training to join our team, reporting directly to the GTM PMO & Business Operations Head. In this senior role, you will lead the design, development, and delivery of high-quality training programs and enablement materials for Telesat’s Business Support System (BSS) and the Canadian Department of National Defence (DND) customer under the Enhanced Satellite Communication Project (ESCP).
Responsibilities
- Training Framework & Development Plans: Build development plans and training frameworks for both LEO Mission and Network Operations and User Terminal (UT) operations and field maintenance.
- Mission & Network Operations Curriculum: Establish baseline concepts of the LEO system, LS Portal / API functionality, mission operations and network monitoring.
- User Terminal Curriculum: Develop UT training covering configuration and components, deployment, commissioning, stowage, operations, safety guidelines, troubleshooting, and field-swappable components.
- Instructional Design & Formats: Design structured, self-paced, and repeatable training materials in the required formats.
- Accessibility & Standards Compliance: Ensure all web-based training materials are created in accordance with the CAN/ASC – EN 301 549:2024 accessibility standard.
- Instructor-Led Delivery: Plan and deliver in-person, instructor-led courses for operators and CAF members.
- Review, Approval & Continuous Improvement: Submit training materials to Canada for evaluation and approval prior to commencement of training.
Education & Experience Required
- Education: Bachelor’s degree in Education, Instructional Design, Adult Learning, Communications, or a related field. A Master’s degree is preferred.
- Certifications: Instructional design or training certification an asset; LMS and e-learning / immersive video authoring tool proficiency preferred.
- Experience: Minimum of 8+ years of experience in instructional design and training delivery.
Strong verbal and written communication skills in dealing with clients, internal and external stakeholders, senior management and staff. Eligibility to obtain and maintain a Government of Canada security clearance (Secret level) and a Controlled Goods Program (CGP) clearance is required.
At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace.
Senior Trainer, Instructional Design & Training in Ottawa employer: Telesat
Telesat is an exceptional employer, offering a unique opportunity to lead one of Canada's most significant defence communications programs from its Ottawa headquarters. With a strong commitment to employee growth, Telesat fosters a collaborative work culture that values technical expertise and program management excellence, providing employees with the chance to make a meaningful impact on national security while working alongside world-class teams in the cutting-edge field of satellite technology.
