Lead B2B sales and customer experience operations at Teleperformance's Toronto office, using coaching and escalation management after onsite onboarding.
This full-time B2B Sales Supervisor role supports a supplier serving dental offices with home care products. You will direct sales and customer service teams, clarify expectations, and improve delivery quality. The position reports to the B2B Sales Manager and requires two to three years of B2B and B2C sales experience.
Key Responsibilities:
- Direct daily sales and customer service operations
- Coach teams through complex problems and skill development
- Implement standards, governance, and process improvements
- Present business reviews to clients and stakeholders
- Handle critical escalations and act on lessons learned
Requirements:
- Two to three years in B2B and B2C sales
- Two years of supervisory experience
- Experience cultivating lasting client partnerships
- Analytical ability to evaluate metrics and drive action
- CRM proficiency and contact center sales leadership preferred
Apply sales leadership, team coaching, analytical judgment, and escalation management to support Teleperformance's Toronto operations.
B2B Sales Supervisor Toronto employer: Teleperformance
Scotiabank is an exceptional employer that prioritizes diversity, equity, and inclusion, fostering a culture where every employee can thrive. With a commitment to professional growth through upskilling opportunities and a competitive rewards program, employees enjoy a supportive environment that values their unique contributions. The dynamic workspace, combined with community engagement initiatives, makes Scotiabank a rewarding place to build a meaningful career in the financial services sector.
