Lead international customer service operations at Teledyne Digital Imaging using SAP expertise and strong intercultural communication across multiple regions. This 14-month contract oversees teams serving technology customers worldwide.
As a seasoned Customer Service Manager, you will report to the Director of Sales Operations and Planning. You will guide representatives supporting the Teledyne Machine Vision Camera Group and Teledyne Optech. The work spans order acceptance, sales orders, RMAs, customer setup, and sales support.
Key Responsibilities:
- Manage representatives in Canada, Japan, and Germany
- Verify purchase orders against established acceptance standards
- Enter and maintain sales orders in SAP
- Process customer returns and RMAs
- Communicate schedule updates with sales teams and customers
Requirements:
- Five years of customer service or team management experience
- Technology manufacturing experience preferred
- Extensive ERP knowledge, preferably SAP
- Strong interpersonal skills and intercultural awareness
- Experience managing international teams is a plus
Bring international leadership, SAP knowledge, and customer service management experience to Teledyne's globally connected operations.
International Customer Service Manager in Alton employer: Teledyne Technologies Incorporated
Teledyne Technologies is an exceptional employer that fosters a culture of innovation and continuous improvement, making it an ideal place for a Human Resources Director to thrive. With opportunities to influence business strategy and collaborate with global leadership teams, employees can expect meaningful impact on talent management and organizational growth. The company values employee engagement and offers a stable environment within a leading technology organization, ensuring that team members are well-supported in their professional development.
Contact Details:
Teledyne Technologies Incorporated Recruitment Team
