At a Glance
- Tasks: Provide tech support for desktops, laptops, and mobile devices while solving problems.
- Company: Join Teledyne Technologies, a leader in innovative industrial technologies.
- Benefits: Competitive salary, ethical workplace, and opportunities for growth.
- Other info: Be part of a team that values integrity and innovation.
- Why this job: Make an impact in a fast-paced environment with cutting-edge technology.
- Qualifications: Experience in desktop support and strong problem-solving skills required.
The predicted salary is between 68600 - 91400 $ per year.
Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability.
These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
We are seeking a Desktop Systems Specialist to provide onsite and remote technical support for end users across hardware, software, mobile devices, and workplace technology.
This role is responsible for troubleshooting and resolving technical issues, deploying, and maintaining desktop systems, supporting Microsoft 365 applications, and delivering exceptional customer service to employees.
The ideal candidate is a hands-on IT professional who enjoys solving problems, supporting users, and working in a fast-paced environment.
Job Duties & Responsibilities including but not limited to
- Provide technical support for desktops, laptops, mobile devices, printers, and peripheral equipment
- Troubleshoot and resolve hardware, software, operating system, and connectivity issues
- Install, configure, image, and deploy desktop and laptop systems.
- Support Microsoft 365 applications and workplace productivity tools
- Manage incidents and service requests through the ticketing system
- Perform routine maintenance, software updates, and system patching
- Support remote users and provide onsite assistance when required
- Maintain accurate documentation, knowledge base articles, and support records
- Assist with hardware inventory, asset management, equipment deployment, and replacement activities
- Support endpoint security initiatives and promote cybersecurity best practices
- Collaborate with IT team members to support technology upgrades and continuous improvement initiatives
Qualifications
- College diploma or degree in Information Technology, Computer Networking, Computer Science, or a related field
- 5+ years of experience in desktop support, deskside support, service desk, or technical support
- Strong experience supporting Windows environments and Microsoft 365 applications
- Experience troubleshooting desktops, laptops, printers, mobile devices, and common business applications
- Experience working within a ticketing system such as Service Now.
- Strong customer service, communication, and problem-solving skills
- Ability to work independently and in a team as needs arise.
- Ability to prioritize and manage multiple support requests in a fast-paced environment.
- Preferred Qualifications
- Experience with Microsoft Intune, Omnessa (Formerly Airwatch/Workspace One), or other endpoint management tools.
- Experience supporting remote users
- Familiarity with Linux support is a plus
- Comp TIA A+, Microsoft certifications, or other relevant technical certifications
- Salary
Range: $68,600.00-$91,400.000 The anticipated salary range listed for this role is only an estimate.
Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards.
We require all employees to comply with all applicable laws, regulations, rules and regulatory orders.
Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
You may not realize it, but Teledyne enables many of the products and services you use every day.
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
Desktop Systems Specialist in Alton employer: Teledyne FLIR
Teledyne Technologies is an exceptional employer that fosters a collaborative work culture, allowing engineers to thrive in innovative projects within the MEMS field. Employees benefit from continuous growth opportunities and the chance to work alongside multidisciplinary teams, making a meaningful impact on cutting-edge technology. Located in a dynamic environment, Teledyne offers a unique blend of professional development and engagement with clients, ensuring a rewarding career path for its team members.
