Account Manager in Toronto

Telecon is looking to hire an Account Manager - National Rollouts and Services to join our team of dynamic sales professionals. The Account Manager will be responsible for expanding and maintaining a customer base while generating profitable returns for the organization. This role will focus on the creation and closing of new customer sales opportunities on a national scale while assisting in the retention and growth of existing clients. The mandate beyond growth is to always provide an exceptional customer experience to our new and existing customers.

Responsibilities:

• Identifying and assessing opportunities within the telecommunications industry
• Selling new and existing customers on new telecommunications products and services, including but not limited to, structured cabling, data networking, devices, and managed services
• Making product suggestions according to the wants and needs of customers
• Locating prospective customers, generating them into leads, and eventually converting them to customers
• Meeting or exceeding weekly, monthly, and quarterly sales quotas
• Using strong research skills and deep product or industry knowledge to answer any questions about the product
• Keeping contact lists and following up with current customers to continue building relationships
• Writing and submitting accurate orders
• Designing customized, cost-effective solutions for the client
• Leveraging the CRM system to develop prospecting and sales strategy that ensures high activity and effective closing ratios
• Submitting pricing and pre-qualification requests reflecting the client's requirements
• Liaising with internal team including estimators and operations management
• Building, maintaining, and leveraging relationships with manufacturers and suppliers
• Specifically target and account manage customers with a national footprint

Qualifications:

• Bachelor's degree in accounting, marketing or finance, or related field
• 3+ years of industry experience
• Strong communication skills, including the ability to communicate effectively with technical and non-technical stakeholders
• Knowledge of physical security technologies and best practices
• Excellent knowledge of Microsoft Office including Dynamics
• Strong work ethic and willingness to take initiative
• Current knowledge of industry regulations and trends
• Excellent sales acumen and customer service skills
• Strong problem-solving, analytical, and administrative skills
• Exceptional leadership and team development skills
• Ability to attend all sales training conferences off-site
• Demonstrated product knowledge and sales abilities
• Strong public speaking skills to present product or services to customers
• Communication skills to confidently make cold calls or negotiate sales terms
• Ability to meet deadlines and sales quotas

What we have to offer:

• Industry-leading healthcare – possibility of Dental plan with employee participation
• RRSP program with matching company contribution
• Employee assistance program – if you are feeling stressed, having sleep problems, or worrying about your budget you can have help anytime, anywhere and it is all confidential
• Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, movie tickets, travel, software, books, and much more

Here are the extras that make the difference:

• A dynamic work environment where you can develop your potential – Training provided for technical positions
• Health & Safety first: this is our number one priority

Telecon values different views and new ideas. Telecon is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace to all independent of age, gender, race, beliefs, or background. We welcome and encourage applications from people with disabilities, we will be glad to provide accommodations upon request for candidates taking part in all aspects of the selection process.

Our mission is to be the most innovative and valued communications infrastructure services partner to our customers, enabling them to play a key role in the transformation of infrastructure. From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, locate, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow’s connectivity in our communities, businesses and homes.