At a Glance
- Tasks: Support virtual healthcare journeys and coordinate quality care for members.
- Company: Join Teladoc Health, a leader in virtual healthcare.
- Benefits: Flexible work environment, competitive salary, and professional growth opportunities.
- Other info: Dynamic hybrid work setting with a focus on member support.
- Why this job: Make a real difference in mental health while using your bilingual skills.
- Qualifications: Five-plus years in nursing, occupational therapy, or social work; bilingual in English and French.
The predicted salary is between 49500 - 60500 $ per year.
Support virtual healthcare journeys as a bilingual Mental Health Case Manager using clinical judgment, navigation, and clear communication in a hybrid environment.
Teladoc Health seeks a Case Manager with five-plus years of nursing, occupational therapy, or social work experience.
This bilingual English and French professional supports members from intake through report delivery.
The work requires mental health clinical experience, accurate documentation, provider coordination, and adaptable service across applicable Teladoc areas.
Key Responsibilities
- Serve as the initial clinical contact for members and patients
- Direct members toward appropriate Teladoc services and specialists
- Collect health histories and document relevant clinical information
- Coordinate providers, case progression, reports, and clinical summaries
- Provide ongoing support while maintaining privacy and service standards
Requirements
- Five-plus years of nursing, occupational therapy, or social work experience
- Minimum three years of clinical Mental Health experience
- Bilingual English and French verbal and written communication
- Bachelor's or Master's degree in a relevant discipline
- Good standing with the provincial governing body and required licenses
Apply clinical expertise, mental health knowledge, and bilingual communication to coordinate quality virtual care for Teladoc Health members.
Bilingual Mental Health Case Manager in Toronto employer: Teladoc Health, Inc.
Teladoc Health is an exceptional employer that prioritizes impactful healthcare solutions, fostering a collaborative and supportive work culture. With over 20 years of experience in Canada, employees benefit from opportunities for professional growth and innovation while contributing to accessible care for millions. The company values diversity and inclusion, ensuring a workplace where every individual feels valued and empowered to make a difference in the healthcare landscape.
