Role: Quality Engineer
Location: BRAMPTON, ON
Job Type: Contract
Job Description
Title Quality Engineer (QE) SDET AI Chatbot Validation
Key Roles Responsibilities
- Validate chatbot responses for accuracy, relevance, completeness, and consistency.
- Create and execute test scenarios, test cases, and regression test suites.
- Identify hallucinations, incorrect responses, formatting issues, and knowledge gaps.
- Perform chatbot conversation analysis and recommend quality improvements.
- Develop and maintain test automation for chatbot validation where possible.
- Work closely with developers, AI engineers, and content teams to resolve defects.
- Track, document, and report defects, test results, and quality metrics.
- Support UAT, release validation, and production quality monitoring.
Key Skillsets
- Key Skillsets5 Yrs of strong QA SDET Test Automation experience.
- Experience testing AI, LLM, GenAI, chatbots, virtual assistants, or conversational platforms.
- Knowledge of prompt engineering concepts.
- Experience with Jira, Confluence, GitHub, and Agile delivery.
- Experience with API testing and automation frameworks.
- Strong analytical and troubleshooting skills.
- Experience with Python, Selenium, Playwright, PyTest, or similar tools.
- Strong communication and documentation skills.
Keyword
- Skills: Digital : Python~Digital : Chatbots / Conversational Agents~Generative AI - Quality Engineering
Experience Required
Experience Required: 6-8
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Quality Engineer in Brampton employer: Tekgence Inc
Join a forward-thinking company in Toronto that values innovation and collaboration, making it an excellent employer for a Senior Java Backend Engineer. With a hybrid work environment, you will enjoy a supportive culture that fosters professional growth through continuous learning opportunities and engaging projects involving cutting-edge AI technologies. The company's commitment to employee well-being and a dynamic work atmosphere ensures that you can thrive both personally and professionally.
