TECSYS Inc. is seeking a Technical Support Analyst to join our Customer Care team, handling cases from the ServiceNow queue and resolving issues in Tecsys Elite. You will analyze logs, SQL, and stack traces to identify root causes, coordinating with internal teams when needed to keep customer operations running smoothly.
The ideal candidate has strong SQL skills, can read Java-based code and logs, and communicates clearly in English.
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Remote Tech Support Analyst | SQL & Troubleshooting in Ottawa employer: Tecsys Inc.
Tecsys is an exceptional employer that champions a digital-first work culture, offering flexibility and a collaborative environment that enhances employee wellbeing and productivity. With a strong focus on continuous learning and professional growth, our Principal Developer role provides the opportunity to work on impactful solutions in the healthcare and retail sectors, while being part of a mission-driven team that values innovation and accountability. Join us to make a difference in supply chain technology and enjoy the benefits of remote work alongside a supportive community.
