At a Glance
- Tasks: Deliver top-notch customer service for Milwaukee® orders and support the sales team.
- Company: Join TTI, a leader in innovative tools and technology.
- Benefits: Full-time position with competitive pay and growth opportunities.
- Other info: Dynamic work environment with a focus on teamwork and collaboration.
- Why this job: Make a difference by ensuring customers receive accurate order information.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 35550 - 43450 $ per year.
Deliver precise customer service for Milwaukee® orders at TTI in North York, using organization, communication, and Microsoft Office skills.
As a Customer Experience Representative, you will support internal and external customers and the sales team.
The full-time, permanent position focuses on order entry, order ownership, customer emails, phone inquiries, and cross-functional collaboration.
Your work supports accurate product, pricing, inventory, and shipping information for customers.
Key Responsibilities
- Build relationships with customers and the sales team
- Enter accurate orders within 24 hours
- Verify products and prices on every order
- Email order numbers, pricing, inventory, shipping dates, and delays
- Handle inquiries about ETAs, tracking, prices, availability, and products
Requirements
- Minimum one year of customer service experience
- Undergraduate degree or college diploma
- Strong verbal and written communication skills
- Microsoft Office proficiency and attention to detail
- Customer-focused, collaborative, results-oriented approach
Bring customer service, order accuracy, and communication skills to Milwaukee® at TTI's North York location.
Customer Service Order Representative in Toronto employer: Techtronic Industries Canada Inc.
At TTI, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture in Markham. As the Integrated Marketing Manager, you'll have access to professional growth opportunities, a supportive team environment, and the chance to lead innovative marketing campaigns that make a real impact. Join us to elevate the Milwaukee brand while enjoying a fulfilling career with competitive benefits and a commitment to employee development.
Contact Details:
Techtronic Industries Canada Inc. Recruitment Team
