Community & Customer Success Programs Lead – Remote

Community & Customer Success Programs Lead – Remote

Full-Time 63000 - 77000 $ / year (est.) Remote
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At a Glance

  • Tasks: Lead community engagement and customer success initiatives for a top-tier software platform.
  • Company: Join Techedin, a leader in enterprise software with a focus on innovation.
  • Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on building meaningful relationships.
  • Why this job: Make a real difference by translating customer feedback into impactful product improvements.
  • Qualifications: Experience in community management and strong communication skills are essential.

The predicted salary is between 63000 - 77000 $ per year.

Techedin is hiring a Community & Customer Success Program Manager to drive customer engagement, Voice of Customer initiatives, and community operations for a leading enterprise software platform.

You will work with Product Management, UX Research, and CS teams to organize, analyze, and translate feedback into product improvements.

Remote role in Canada with a focus on building relationships, facilitating Council meetings, and delivering actionable insights.

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Community & Customer Success Programs Lead – Remote employer: Techedin

TechedIn is an exceptional employer that fosters a collaborative and innovative work culture, allowing Data Platform Engineers to thrive in a fully remote environment. With a strong emphasis on employee growth, TechedIn offers opportunities for professional development and the chance to work alongside a diverse global team, making it an ideal place for those seeking meaningful and rewarding employment in the data engineering field.

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Contact Details:

Techedin Recruitment Team

We think you need these skills to ace Community & Customer Success Programs Lead – Remote

Customer Engagement
Voice of Customer Initiatives
Community Operations
Relationship Building
Feedback Analysis
Product Improvement Translation
Collaboration with Product Management