Join Alforno Cafés as a Coffee Trainer and share your passion for specialty coffee while developing our café teams. Reporting to the Coffee Specialist, you will provide hands-on training and coaching, maintain consistent beverage and service standards, and support operations across multiple locations. This role includes shift coverage and full day-to-day Café Manager responsibilities during manager absences, combining coffee expertise, leadership and exceptional guest service.
What are the duties to perform:
- Prepare and serve exceptional coffee while delivering warm, efficient guest service
- Train and coach new and existing employees on coffee preparation, café workflow, and company standards
- Monitor beverage quality, calibrate espresso equipment, and reinforce proper equipment care
- Work with the Coffee Specialist and Café Managers to address quality and training needs
- Provide scheduled and short-notice shift coverage across café locations
- Assume Café Manager responsibilities during absences, including team supervision, staffing, guest concerns, cash handling, inventory, and ordering
Why Alforno Cafés?
- Join a team dedicated to craftsmanship, hospitality, and quality
- Help strengthen our coffee program and develop our café teams
- Enjoy competitive compensation and employee perks
- Explore growth and development opportunities within Teatro Group
What will you bring to the team:
- Minimum two years of specialty coffee, barista, or café experience
- Strong knowledge of espresso preparation, grinder adjustment, milk texturing, and coffee quality standards
- Ability to train, coach, and provide constructive feedback
- Strong leadership skills and the ability to independently manage daily café operations
- Excellent communication, organizational, and problem-solving skills
- Previous training, shift lead, or supervisory experience preferred
- Flexibility to work across multiple locations, including early mornings, evenings, weekends, and holidays
Why Join Teatro Group?
- Health & Wellness Benefits - Eligible employees working 25+ hours per week can access group benefits after completing their 3-month probationary period, including dental, vision and extended health coverage, plus an additional $2,000 in mental health coverage.
- Employee Discounts - Enjoy employee discounts across Teatro Ristorante, Cucina, EAT, Alforno and Alforno Cafés.
- Career Growth & Development - Build your skills through training and explore opportunities to grow your career across Teatro Group.
- Employee Recognition - Be recognized by your peers through our quarterly recognition program, with Employee of the Quarter receiving a recognition prize.
- Be Part of Something New - Join the team and help shape Alforno's next chapter in Canmore.
Our commitment to craft and technique spans Teatro Group's 30-year history. Since 1993, Teatro Group has been a proud cornerstone of Calgary's vibrant service and culinary fabric!
