Serve TD customers in West Vancouver as a Customer Experience Associate, processing transactions and recommending suitable banking solutions. This part-time role offers 18.75 hours weekly.
At TD Canada Trust, you will support Personal & Commercial Banking customers through accurate service and thoughtful advice. You will process deposits, withdrawals, and bill payments while identifying needs, resolving concerns, and promoting relevant products. The role also includes connecting clearly with customers and supporting team effectiveness.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete processes promptly
- Recommend operational improvements supporting customer experiences
Requirements:
- High School diploma or one-plus years relevant experience
- Undergraduate degree or equivalent considered an asset
- Administration, organization, planning, and time management skills
- Working knowledge of Microsoft Word, Excel, Outlook, and internet
- Calm, courteous verbal and written communication skills
Bring accurate transaction processing, customer advice, and clear communication to TD Canada Trust in West Vancouver.
TD Banking Customer Experience Associate in Vancouver employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
