At a Glance
- Tasks: Provide Level 2 support for a large-scale enterprise network and troubleshoot complex issues.
- Company: Join TD, one of North America's largest banks, known for its inclusive culture.
- Benefits: Competitive salary, health benefits, career development, and flexible work options.
- Other info: Dynamic team with opportunities for growth and skill development.
- Why this job: Make a real impact in a fast-paced environment while supporting critical infrastructure.
- Qualifications: Experience in network operations and strong communication skills required.
The predicted salary is between 69700 - 115200 $ per year.
Work Location: Toronto, Ontario, Canada
Hours: 37.5
Line Of Business: Technology Solutions
Pay Details: $69,700 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.
Job Description: We’re hiring a Network Analyst IV to join the Operations Support Group (OSG Network) team in Barrie. In this role, you’ll provide Level 2 operational support for a large-scale enterprise network environment and help maintain the stability, availability, and performance of business-critical services. If you’re experienced in network operations, enjoy troubleshooting complex issues, and work well in fast-paced environments, this could be a strong fit.
What you’ll do:
- Provide Level 2 support for enterprise network infrastructure
- Monitor, investigate, and respond to network incidents and service alerts
- Troubleshoot issues across LAN, MAN, WAN, RLAN, wireless, firewall, load balancing, and optical environments
- Support incident management and service restoration activities
- Perform problem determination and root cause identification across multiple network technologies
- Work closely with internal teams, clients, and vendors to resolve technical issues
- Use enterprise monitoring and diagnostic tools to assess network performance and health
- Strong contribution to the ongoing stability and resilience of a 24/7 network operations environment
What you’ll bring:
- Strong experience supporting enterprise network environments
- Solid understanding of TCP/IP, routing, switching, and telecommunications connectivity
- Strong communication skills, both written and verbal
- Ability to stay organized, manage multiple priorities, and work effectively in a high-tempo environment
- A collaborative, self-motivated, and detail-oriented approach
You Should Have Experience With Several Of The Following:
- Cisco routers and switches
- Firewalls, Load balancers, and Aruba wireless technologies
- Switching and routing across: Cisco Catalyst 2950, 2960, 2970, 3550, 3560X, 3750, 3850, and 6500 series
- Cisco Nexus 2000, 5000, 7000, and 9000 series
- SD-WAN, including Cisco/Viptela
- Aruba Silver Peak, Aruba CX switches
Nice to have:
- Palo Alto Firewalls
- F5 Load Balancers
- Aruba or Cisco wireless solutions
- VMware NSX Virtualization
- Cloud computing
- Network security
- VMware AWS
- Monitoring and diagnostic tools: Tivoli ITNM, PagerDuty, SevOne, Infoblox, ExtraHop
Education and certifications:
- Technology degree, diploma, or equivalent work experience
- CCNP certification is required
- Minimum 3 years of Network Operations experience
- PCNSE is an asset
- Microsoft Azure certification is an asset
Shift Schedule:
This role operates on a rotating 12-hour shift schedule in a 24/7 environment: 7:00 AM to 7:00 PM, 7:00 PM to 7:00 AM. Candidates must be available to work both day and night shifts based on the team schedule.
About The Team:
The Operations Support Group (Network Operations) is a frontline service availability team responsible for supporting a mission-critical enterprise network environment. The team provides dual-site, 24/7 coverage and responds to network anomalies identified through a range of monitoring platforms and operational processes.
Why apply:
This is an opportunity to work in a high-impact network operations role supporting critical infrastructure in a fast-paced enterprise environment. You’ll join a team that values responsiveness, technical depth, collaboration, and operational excellence.
Application note:
We are committed to creating an inclusive and accessible hiring process. Accommodation is available on request throughout the recruitment process.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world.
Our Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Colleague Development:
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
Training & Onboarding:
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process:
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation:
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
IT Operations Analyst IV in Toronto employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
