At a Glance
- Tasks: Support customers through auto claims with empathy and clear communication.
- Company: Join TD Insurance, a leader in customer service and support.
- Benefits: Competitive salary, career growth, and a supportive team environment.
- Other info: Dynamic role with opportunities for professional development and teamwork.
- Why this job: Make a difference by helping customers navigate their claims after accidents.
- Qualifications: Experience in auto claims or strong transferable skills required.
The predicted salary is between 45000 - 55000 $ per year.
Support TD Insurance customers onsite in North York using empathy, active listening, and clear communication after auto accidents.
Manage claims accurately from start to resolution.
As an Auto Claims Advisor, you will guide customers through claims while coordinating towing, appraisals, repairs, and rentals.
You will maintain detailed documentation, explain coverage, and support fair outcomes.
The position suits candidates with auto claims experience or transferable skills and strong interest in claims.
Key Responsibilities
- Deliver customer-first service through empathy and active listening
- Provide timely claims updates and guidance
- Coordinate towing, appraisals, repairs, and rentals
- Review repair estimates and support settlements
- Maintain accurate claims documentation
Requirements
- Two-plus years of auto claims adjusting experience preferred
- Ability to manage 100-plus claims accurately
- Strong customer service and communication skills
- Ability to analyze, investigate, and negotiate outcomes
- CIP designation progress or completion is an asset
Bring customer care, claims management, analytical thinking, and communication skills to TD Insurance's North York Auto Centre.
Auto Claims Advisor – North York in Toronto employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
