Deliver customer service at TD Canada Trust in Thornbury, Ontario, using transaction processing and banking solution advice daily.
This Customer Experience Associate serves Personal & Commercial Banking customers at the branch. You will understand needs, recommend suitable solutions, process transactions, and resolve concerns. The role requires clear communication, operational accuracy, and discretion with confidential matters.
Key Responsibilities:
- Process deposits, withdrawals, and bill payments
- Determine customer needs and recommend banking solutions
- Resolve concerns and escalate non-standard activities
- Promote solutions while completing accurate business processes
- Connect personally and explain banking processes clearly
Requirements:
- High School diploma or one-plus years relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management
- Hands-on MS Office and internet knowledge
- Accurate, detail-oriented, courteous communication skills
Support positive TD customer experiences through banking transactions, needs-based advice, and accurate service in Thornbury.
TD Banking Customer Experience Associate in Thornbury employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
