Technology Delivery Lead

Hudson Entry & Automation is a construction and service company. We design, install, service, and maintain the systems that let people and vehicles in — and keep the wrong ones out.

The work lives on jobsites, in drawings, on a dispatch board, and in a quote. Concrete, steel, conduit, motors, controls, and hardware — not a call centre with a construction logo on it. We protect people, property, and livelihoods. We take the work seriously and treat people properly. The days are demanding. The humour is real. The standard doesn’t move.

This is not a generic office coordinator job. You are air traffic control for a specialty construction and service company. A plant calls: the sliding gate is dead, and trucks are stacked at the fence. A contractor emails a door schedule and wants a quote tomorrow. A technician is on a ladder, needs a part, and the customer is standing there. A project is waiting on a drawing clarification, a lead time, and a crew day. You turn that chaos into a scheduled job, a scoped quote, and a clean invoice, and a customer who does not have to chase anyone.

This is a project-first operations seat. Most of the time, you are moving jobs from quote to schedule to install to closeout: scope, paperwork, materials, customer updates, and the hand‑offs that keep a project from stalling. When service needs backup, you step in on dispatch and follow‑up. When a quote needs to get out, you help build it. “That’s not my job” is not a thing here. The work in front of the customer is the job.

What you will actually be doing:

• Project coordination: This is the core of the seat. You keep installs moving from booked to done: scope, drawings, materials, crew days, customer updates, documentation, and handoffs.
• Quoting, as required: When a quote needs to go out, you help build it. Pull scope from notes, photos, drawings, door schedules, and technician input. Price labour, materials, travel, and reality.
• Invoicing and closeout: Get completed work invoiced accurately. Chase missing notes, photos, and sign‑offs.
• The operating system: Keep records clean. Track job progress. Hold the line on digital documentation.

Who this is for: This is a high‑performance team, not an unconditional family. Belonging is earned. Skills we can teach. Construction literacy we cannot start from zero.

You will thrive here if you:

• Have worked in construction, specialty trades, or a closely related field — project coordination, estimating support, or inside operations.
• Can read a drawing, a door schedule, a site photo, or a contractor email and see the real scope.
• Stay calm when a project, a parts delay, a customer, and a service backup request all land at once.
• Take the work seriously and treat people properly — customers and field techs included.
• Own the outcome: if something slips, you say so, fix it, and change the system so it does not slip twice.
• Will jump from a project file to a quote to the service board without protecting a lane.
• Hate “we’ve always done it that way,” and still respect how jobsites actually work.
• Enjoy learning and have a "growth mindset".

You will not thrive here if you:

• Need a quiet desk and a single‑task day.
• Do not know construction well enough to follow a technical conversation.
• Treat dispatch, quoting, or closeout as beneath the role.
• Talk down to field staff.
• Pass problems instead of owning them.
• Are arrogant, disrespectful, or unteachable.

Tools: You will run a cloud‑based field management system for projects, scheduling, quoting, and invoicing, plus digital work orders, drawings, modern internal comms, and our internal AI‑powered intranet.

What Hudson offers:

• Salary: $65,000–$85,000, commensurate with construction/trade and project experience.
• Medical, dental, vision, life and disability benefits.
• Paid time off.
• Quarterly reviews and a real path into project management, estimating, service management, or operations.
• Company events and on‑site parking.
• A team that takes the work seriously, treats people properly and has fun!

Requirements:

• Construction or specialty‑trade experience is required.
• Exceptional organization, written communication, and customer service.
• Strong with spreadsheets, email, and modern office software; willing to master our field system.
• Clean criminal record check (completed at the appropriate stage of hiring).

Strong assets: Quoting from drawings or door schedules, project documentation, AutoCAD, vendor and parts coordination, field‑service software, and direct experience with commercial doors, gates, operators, or access control.

If you are humble, hungry, hardworking, honest, and already fluent in how construction work actually runs, we will make room for you. We hire on values, attitude, character, potential, and team fit. Skills we can teach.