At a Glance
- Tasks: Deliver accurate transactions and thoughtful banking advice to customers.
- Company: Join TD Canada Trust, a leader in customer service and banking.
- Benefits: Part-time hours with training provided and opportunities for growth.
- Other info: Flexible part-time role with a supportive team environment.
- Why this job: Make a difference in customers' lives while gaining valuable experience.
- Qualifications: High school diploma; strong communication and organizational skills required.
The predicted salary is between 13.5 - 16.5 $ per hour.
Deliver accurate financial transactions and thoughtful banking advice as a Customer Experience Associate with TD Canada Trust in Grand Bend, Ontario.
This part-time role offers 15 hours weekly.
At TD Canada Trust, you will support Personal & Commercial Banking customers through deposits, withdrawals, bill payments, and solution recommendations.
You will understand customer needs, resolve concerns, and provide clear guidance while following procedures, regulations, and TD's Code of Conduct and Ethics.
Training and onboarding are provided.
Key Responsibilities
- Process deposits, withdrawals, and bill payments accurately
- Determine customer needs and recommend suitable banking solutions
- Resolve concerns and escalate non-standard activities
- Promote banking solutions and complete business processes promptly
- Deliver quality experiences and suggest operational improvements
Requirements
- High School diploma and/or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organization, planning, and time management skills
- Working knowledge of Microsoft Word, Excel, Outlook, and internet
- Accurate, detail-oriented communication with diverse customers
Bring customer experience, transaction accuracy, and banking solution skills to TD Canada Trust's Grand Bend branch.
TD Banking Customer Experience Associate employer: TD
TD Securities is an exceptional employer located in Toronto, Ontario, offering a dynamic work environment that prioritizes innovation and professional growth. With a strong commitment to employee development, competitive compensation, and a comprehensive benefits package, TD fosters a culture of collaboration and inclusivity, empowering colleagues to thrive both personally and professionally. Join a forward-thinking team where your contributions are valued, and you can make a meaningful impact in the capital markets sector.
